Rethink Your Understanding

Transforming Software Delivery

Beyond the Beyond Delivery: AI Across the Value Stream

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A follow up article and reflection on how AI amplifies the systems it enters, and why clarity in measurement and language defines its true impact.

4 min read

After reading Laura Tacho’s latest article, “What the 2025 DORA Report Means for Your AI Strategy,” published today by DX, I found myself nodding along from start to finish. Her analysis reinforces what many of us have been saying for the past year: AI doesn’t automatically improve your system; it amplifies whatever already exists within it.

If your system is healthy, AI accelerates learning, delivery, and improvement. If it’s fragmented or dysfunctional, AI will only expose that reality faster.

In my earlier and related article, “Beyond Delivery: Realizing AI’s Potential Across the Value Stream,” I explored this same theme, referencing Laura’s previous work and the DX Core Four research to show how AI’s true promise emerges when applied across the entire value stream, not just within delivery. Her new reflections build on that conversation beautifully, grounding it in DORA’s 2025 findings and placing even greater emphasis on what truly determines AI success: measurement, monitoring, and system health.

AI’s True Leverage Is in the System

What stands out in both discussions is that AI amplifies the system it enters.

Healthy systems, with strong engineering practices, small-batch work, solid source control, and active observability, see acceleration. Weak systems, where friction and inconsistency already exist, see those problems amplified.

That’s why measurement and feedback are the new leadership disciplines.

Organizations treating AI as a system-level investment, rather than a tool for individual productivity, are seeing the greatest impact. They aren’t asking “how many developers are using Copilot?” but instead “how is AI helping our teams improve outcomes across the value stream?”

DORA’s latest research validates that shift, focusing less on adoption rates and more on outcomes. It echoes a point Laura made and I emphasized in my own writing: AI’s advantage is proportional to the strength of your engineering system.

Why Clarity Still Matters

While I agree with nearly everything in Laura’s article, one nuance deserves attention, not as a critique, but as context.

DORA, DX Core 4, LinearB, and other Software Engineering Intelligence (SEI) platforms are not Value Stream Management (VSM) platforms. It measures the segment of the delivery lifecycle, create and release. However, true VSM spans the entire lifecycle: from idea to delivery and operation.

This distinction matters because where AI is applied should match where your bottlenecks exist.

If your constraint is upstream, in ideation or backlog management, and you only apply AI within development, you’re optimizing a stage that isn’t the problem.

Think of your value stream as four connected tanks of water: ideation, creation, release, and operation.

If the first tank (ideation) is blocked, making the water move faster in the second (creation) doesn’t improve throughput. You’re just circulating water in your own tank while everything above remains stuck.

That’s why AI should be applied where it can improve the overall flow, across the whole system, not just a single stage.

It’s also where clarity of language matters. Some Software Engineering Intelligence (SEI) platforms, including Laura’s organization, integrate DORA metrics within broader insights and occasionally describe their approach as VSM. From a marketing standpoint, that’s understandable; SEI platforms compete with full-scale VSM platforms, such as Planview Viz, which measure the entire value stream. However, it’s worth remembering that DORA and most SEI metrics represent one vital stage, not the entire system.

On Vendors, Neutrality, and Experience

I have deep respect for Laura and her organization’s work advancing how we measure and improve developer experience. Over the last four years, I’ve also established professional relationships with several of these platform providers, offering feedback and leadership perspectives to their teams as they evolve their products and strategies.

I share this because my perspective is grounded in firsthand experience, research, and conversations across the industry, not because of any endorsement. I’m not paid to promote any vendor. Those who know me are aware that I have my preferences, currently Planview Viz for Value Stream Management, as well as LinearB and the DX Core 4 for Software Engineering Intelligence and developer-experience insights.

Each offers unique value, but I’ve yet to see a single platform deliver a truly complete view across all stages, combining full system-level metrics and team sentiment data. Until that happens, I’ll continue to advocate for clarity of terms and how these solutions market themselves, and measurements that accurately reflect reality.

And to be fair, I haven’t kept up with every vendor’s latest releases, so I encourage anyone exploring these tools to do their own research and choose what best fits their organization’s context and maturity.

Closing Thought

Laura’s article is spot-on in identifying what really drives AI impact: monitoring, measuring, and managing the system it touches.

That’s the same theme at the heart of Beyond Delivery: that AI’s potential isn’t realized through automation alone, but through its ability to illuminate flow, reveal friction, and help teams improve faster than before.

When we describe our systems accurately, we focus on what truly matters, and that’s when AI stops being a tool for speed and becomes an accelerant for value across the entire system.

Poking Holes

I invite your perspective on my posts. What are your thoughts?

Let’s talk: phil.clark@rethinkyourunderstanding.com

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