Working Backwards: Insights, Stories, and Secrets from Inside AmazonColin Bryar, Bill CarrSt. Martin's Press
Stories That Stick: How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your BusinessKindra HallHarperCollins Leadership
Crucial Conversations: Tools for Talking When Stakes are High, Third EditionJoseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily GregoryMcGraw-Hill Education